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Item #:
167493226
Remarkable Service (Paperback)
Item #:
167493226
XCD 134
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A professional, highly trained staff offers a competitive advantage for all foodservice operations.
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What Stands Out
Customer-Centric Approach
Offers insights into exceptional customer service strategies, empowering businesses to prioritize client satisfaction, and build lasting relationships through effective communication and attentive care.
Practical Techniques
Provides actionable techniques and examples for organizations of all sizes, facilitating the implementation of service excellence and promoting a culture of continuous improvement and accountability.
Engaging Content
Written in a compelling, accessible format that resonates with readers, making it easy to absorb key concepts and inspiring teams to enhance their service delivery.
Product Details
- A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios.
| Book format | Paperback |
| Fiction/nonfiction | Non-Fiction |
| Genre | Business & Investing, Cooking, Food & Wine |
| Publication date | February, 2014 |
| Pages | 304 |
| Reading level | College/Higher Education |
| Edition | 3 : 3rd ed. |
| Publisher | John Wiley and Sons, Inc. |
| Original languages | English |
| Language | English |
| Educational level | College |
| Is collectible | N |
| Assembled product height | 9.69 in |
| Assembled product weight | 1.32 lb (600 grams) |
| Bisac subject heading | Business & Economics, Cooking |
Product Description
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The Culinary Institute of America (Cia) All Books Editorial Review
Remarkable Service (Paperback) is a compelling non-fiction book published by John Wiley and Sons, Inc. in February 2014, spanning 304 pages. This insightful read is categorized in Business & Investing as well as Cooking, Food & Wine, making it an exciting choice for readers interested in both fields. The book targets a college or higher education reading level, ensuring that the content is tailored for serious learners and professionals. Readers appreciate its practical insights and engaging writing style, making complex concepts accessible and enjoyable. Overall, Remarkable Service is a valuable addition for anyone seeking to enhance their understanding of effective business strategies in the culinary realm.
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Pros
- Diverse insights into business and cooking
- Engaging and accessible writing style
- Practical strategies for real-world application
- Suitable for college-level readers
- Published by a reputable publisher
Cons
- May not appeal to casual readers outside the business realm
Product Price History
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XCD 134
Order now and get it around Monday, October 26
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Only 5 items left in stock.
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Features & Benefits
- Enhance your foodservice operations with trained professionals.
- Includes practical and intangible service skills for comprehensive training.
- Newly updated edition with fresh photographs and scenarios.
- Scripts for real-world service situations to improve server performance.
- Step up customer satisfaction through a welcoming environment.
- Invest in your team's success and drive business growth.
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