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Item #:
161242099
The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
90% of respondents would recommend this to a friend
Item #:
161242099
XCD 110
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The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations.
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What Stands Out
Holistic Approach
Offers a comprehensive framework for assessing emotional intelligence across various organizational levels, fostering a deeper understanding of interpersonal dynamics and group performance.
Practical Strategies
Provides actionable techniques for organizations to measure and enhance emotional intelligence, promoting healthier workplace environments and more effective teamwork.
Research-Backed Insights
Based on extensive research, the book delivers scientifically grounded advice that ensures reliable implementation and outcome tracking in emotional intelligence initiatives.
Product Details
- Provides a guide for implementing emotional intelligence in the workplace
- Offers strategies for selecting, measuring, and enhancing emotional intelligence
- Addresses emotional intelligence at individual, group, and organizational levels
- Written by expert authors with extensive knowledge in organizational psychology
- 1st edition publication
- Ideal for professionals and organizations seeking to improve workplace emotional intelligence
| Publisher | Jossey-Bass Inc Pub |
| Publication date | June 18, 2001 |
| Edition | First Edition |
| Language | English |
| Print length | 384 pages |
| ISBN-10 | 0787956902 |
| ISBN-13 | 978-0787956905 |
| Item Weight | 1.75 pounds (790 grams) |
| Dimensions | 7.25 x 1.25 x 9.75 inches (18.4 x 3.2 x 24.8 cm) |
Product Description
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Customer Questions & Answers
-
Question:
What is the main focus of 'The Emotionally Intelligent Workplace'?
Answer: The primary focus of 'The Emotionally Intelligent Workplace' is to provide insights on selecting, measuring, and enhancing emotional intelligence within individuals and teams. By exploring the interplay between emotional intelligence and workplace performance, the book emphasizes strategies to foster a more emotionally aware work environment. This can help organizations enhance collaboration, improve leadership effectiveness, and boost employee morale, making it a valuable resource for managers seeking to enhance workplace culture. -
Question:
Who would benefit from reading this book?
Answer: The book is beneficial for HR professionals, organizational leaders, and team managers who aim to cultivate emotional intelligence in their workplaces. It offers tools for integration in hiring practices and development programs, making it ideal for anyone interested in enhancing interpersonal skills within teams. Additionally, employees seeking personal and professional growth can find it insightful, as understanding emotional intelligence can aid in better communication and relationship building at work. -
Question:
How does the book suggest measuring emotional intelligence?
Answer: The book discusses various assessment tools and methodologies for measuring emotional intelligence, including self-assessments, 360-degree feedback, and performance evaluations. By employing these measurement techniques, organizations can better identify strengths and areas for improvement. This informative approach enables leaders to tailor their training programs effectively, leading to targeted strategies for enhancing emotional intelligence. For example, regular assessments can help track progress over time and ensure improved emotional competencies across the organization. -
Question:
What practical strategies does the book offer for improving team emotional intelligence?
Answer: The book provides actionable strategies such as conducting workshops, creating feedback loops, and fostering an open communication culture to improve team emotional intelligence. It emphasizes the importance of emotional awareness and empathy in collaboration. By implementing these strategies, teams can learn to recognize their emotional triggers and handle interpersonal conflicts more constructively, ultimately enhancing team dynamics and productivity. Regular team-building exercises based on emotional intelligence can also reinforce these concepts in real-time. -
Question:
Can this book help in conflict resolution within teams?
Answer: Yes, 'The Emotionally Intelligent Workplace' offers insights into conflict resolution by teaching leaders how to navigate emotional dynamics effectively. The book outlines techniques for understanding emotional undercurrents that can lead to conflicts and provides frameworks for addressing these issues sensitively. By applying emotional intelligence principles, team members can engage in constructive dialogue, fostering a culture of respect and understanding. This practical application can significantly reduce misunderstandings and enhance artificial harmony in diverse work environments. -
Question:
What role does leadership play in fostering emotional intelligence according to the book?
Answer: Leadership plays a crucial role in fostering emotional intelligence as highlighted in the book. Leaders set the tone for the organization’s emotional climate by modeling emotionally intelligent behaviors. The book encourages leaders to develop their emotional awareness and responsiveness, which can cascade down to their teams. By demonstrating traits such as empathy and open communication, leaders can create an environment where emotional intelligence thrives. This, in turn, leads to improved decision-making, job satisfaction, and overall employee engagement. -
Question:
What are some challenges organizations face in implementing emotional intelligence practices?
Answer: Organizations often face challenges like resistance to change, lack of awareness about emotional intelligence, and insufficient training resources when implementing emotional intelligence practices. The book delves into these obstacles and offers solutions to overcome them. For instance, fostering a culture that values emotional intelligence and clear communication can significantly reduce resistance. It also emphasizes the importance of ongoing training and support for employees at all levels to solidify these practices over time, ensuring long-term success. -
Question:
How does emotional intelligence impact employee engagement?
Answer: Emotional intelligence significantly impacts employee engagement by promoting a more connected and psychologically safe workplace. The book explains how employees who possess emotional intelligence are more adept at understanding their own emotions and those of their colleagues, leading to better teamwork and collaboration. Higher emotional intelligence correlates with increased job satisfaction and loyalty, as employees feel valued and understood. Implementing emotionally intelligent practices fosters an engaged workforce that is motivated to contribute positively to the organization. -
Question:
What topics related to emotional intelligence are covered in the book?
Answer: The book covers a variety of topics related to emotional intelligence, including its definition, measurement techniques, practical applications in the workplace, and the impact on team dynamics. It also explores the relationship between emotional intelligence and leadership effectiveness, communication styles, and organizational culture. By addressing these areas, the book provides a comprehensive view of how emotional intelligence can be harnessed to improve not only individual performance but also team cohesion and organizational success. -
Question:
Where can I buy 'The Emotionally Intelligent Workplace'?
Answer: You can purchase 'The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations' through Ubuy in Montserrat. Ubuy offers a wide selection of books, along with various purchasing options, making it a convenient choice for acquiring this insightful resource. Check out Ubuy to find this book and enhance your understanding and application of emotional intelligence in the workplace.
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XCD 110
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Features & Benefits
- Emotional intelligence is a competency beyond individual level
- The book is written by founding members of the Consortium for Research on Emotional Intelligence in Organizations.
- Fifteen models have been empirically tested and validated.
- Twenty-two guidelines are provided for promoting emotional intelligence.
- Various measurement strategies are mentioned for assessing emotional and social competence.
- The book is a compendium of conceptual and strategic issues related to emotional intelligence in organizations.
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